Shipping policy

Printed to order

Every item is printed by hand in our studio after you order. Please allow 5+ business days before your order ships or is ready for pickup. Custom and personalized orders may take longer – we'll keep you posted by email.

Where we ship

We ship within Canada and to the United States. The shipping cost is shown before you pay.

Local pickup

Free local pickup is available in Cochrane, AB. Choose "Pickup" in your cart and we'll email you when your order is ready.

Tracking

Once your order ships, we'll email you the tracking number.

Lost or damaged parcels

If your order arrives damaged or doesn't arrive, email us at printsbysammi@gmail.com with your order details and we'll make it right.